This Privacy Notice sets out your rights

Terms-Conditions

Purpose of this Website

Shipping of your orders

Liability for Loss

Links to other Websites

Website Availability

Ordering from this web site or by phone

Trade Customers

Questions about this Disclaimer

A sales contract (goods or goods and services) but see below

A sales contract consisting of an order for multiple goods that are delivered on different days

A sales contract consisting of an order for multiple lots or pieces that are delivered on different days

A sales contract for regular delivery of goods during a period of longer than one day

Returning Goods

Damage goods

Safety

Questions about our Terms-Conditions

Purpose of this Website

The information contained in this website is for general information purposes only.

Representations or Warranties

The information is provided by Little Houses Plus and Small World Products and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Shipping of your orders

You can complete your order by you paying on the Website or By Phone 01449 771523

The price on the product is the price you pay no added cost at check out for delivery Mainland UK

Does not apply to Highlands and Islands

If you require shipping outside main land UK please contact us for details

If you are buying from overseas you will need to check if there is any import tax

Customs clearance charges (import tax )

You will need to check this as the levels and thresholds of charges vary from country to country around the world

The customs authorities in the destination country and the customs thresholds in place determine if charges are due on imported goods.

You as the recipient will pay these as the parcel won’t be released until payment has been received.

If your order is returned to us we will be deducting the cost

We will Send a PayPal invoice for customers out side the UK FOR EXTRA SHIPPING

Liability for Loss

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arise out of, or in connection with, the use of this website.

Links to other Websites

Through this website you are able to link to other websites which are not under the control of Little Houses Plus.

We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Website Availability

Every effort is made to keep the website up and running smoothly. However, Little Houses Plus takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Ordering from this web site or by phone

We will attend to your order promptly.

Please let us know as soon as you have received you’re purchased by email or phone

Please check contents and report to us within 48Hrs any damages or missing parts

We cannot except any returns of Items on Special prices page / Newsletters offers because of the reduce prices

If you are not completely satisfied with any item from Little Houses Plus and Small World Products, see list below

Trade Customers

We are happy to look at opening Trade Account

1. If can prove you are running a business selling Dolls House Items

2. The order is over £250.00 for products and not one off orders

3. The amount discount will depend on the products you are purchasing

4.You do not sell the proucts you buy from us on ebay or Amazon and you only sell them on your owen website or in your shop

Trade Customers

We are happy to look at opening Trade Account

1. If can prove you are running a business selling Dolls House Items

2. The order is over £250.00 for products

3. The amount discount will depend on the products you are purchasing

A sales contract (goods or goods and services) but see below

You may return it within 14 days, starting the day after the day on which the goods come into the physical possession of the consumer or the person that asks you to deliver the goods

A sales contract consisting of an order for multiple goods that are delivered on different days

14 days, starting the day after the day on which the last of the goods come into the physical possession of the consumer or the person that he asks you to deliver the goods to

A sales contract consisting of an order for multiple lots or pieces that are delivered on different days

14 days, starting the day after the day on which the last of the lots or pieces come into the physical possession of the consumer or the person that he asks you to deliver the goods to

A sales contract for regular delivery of goods during a period of longer than one day

14 days, starting the day after the day on which the first of the goods come into the physical possession of the consumer or the person that he asks you to deliver the goods to

Returning Goods

You need to use our link Contact Little Houses Plus or E-Mail sales@littlehousesplus.co.uk or phone us on 01449 771523 so we can give you instructions before sending it back, this does not affect your statutory rights.

Returning goods need to come back in the original packing

It has to arrive back to us in good order or we will not accept the delivery

Returning goods Damaged or not working

If you are returning good’s as damaged or not working. We will give you a full refund of product and the returning shipping cost this will have to be agreed by us first "no quibble" guarantees

Returning goods you have changed your Mind or if you need to change it for another product

We might have to deduct the cost of shipping out, we will not pay for the returning shipping cost "no quibble" guarantees

Returning goods Special prices page / Newsletters offers

We cannot except any returns of Items on Special prices page / Newsletters offers because of the reduced prices

Damage goods

Please check contents and report to us within 24Hrs any damages or missing parts

If your parcel shows damage outside when you received it please take a photograph in case your product is damage inside

If the product is damage when you received it you will need to take a photograph of the packing around your product and then photographs of the broken item

This information is needed by the carries

If we don’t have this information we might not to be able to do much about the broken item

Safety

Most of the houses, furniture and accessories are detail scale items for adult collectors

House, furniture and accessories considered suitable for children over 36 months are prefixed CE mark

Lighting products are not available for Junior Houses and have not been tested to toy safety standards (0 -16 Years old)

Questions about our Terms-Conditions

If you have any questions about our Terms -Conditions , please Contact Little Houses Plus as soon as possible

Updated 23.1.24

Please print our Terms-Conditions of if need a copy